Legal

Terms of Service

Last updated: 9 July 2026 · Effective: 9 July 2026

Why this page is in English

This page explains your legal rights and how FairLanding works. Because the exact wording matters for legal accuracy, we keep it in English only — the same language as the official Fair Work and Department of Home Affairs documents it refers to.

If anything here is unclear, you have a few free options:

  • Use your browser's built-in translate feature (right-click the page and select "Translate")
  • Call 131 450 (Translating and Interpreting Service) for a free phone interpreter in over 150 languages
  • Email us at hello@fairlanding.com.au and we'll explain it in plain language

We'd rather you ask a question than guess. Your rights are the same whether you read this page in English or with a translation.

Summary: By using FairLanding, you agree to these terms. We provide information only — not legal or migration advice. FairLanding operates under Section 280 of the Migration Act 1958 as an information service. The Report ($39.99 one-time) is a digital product delivered immediately upon purchase. Pro Monthly is $24.99/month; Pro Annual is $199.99/year. Cancel anytime.

1. About FairLanding

FairLanding (fairlanding.com.au) is an informational platform operated by Elvyn Mudaliar (ABN 34 583 311 963), trading as FairLanding, providing factual compliance and settlement information to international students and skilled migrants in Australia. FairLanding is not a Registered Migration Agent (RMA) and does not provide immigration assistance as defined under Section 276 of the Migration Act 1958 (Cth). FairLanding operates under the exemptions in Section 280 of the Migration Act 1958 (Cth) as a provider of factual information sourced from publicly available government data and criteria. FairLanding is not a law firm and does not provide legal advice.

2. Acceptance of terms

By accessing or using FairLanding, creating an account, or purchasing any product, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use FairLanding. These terms constitute a legally binding agreement between you and FairLanding under the laws of New South Wales, Australia.

3. Not migration advice

Nothing on FairLanding constitutes “immigration assistance” as defined under Section 276 of the Migration Act 1958 (Cth). FairLanding relies on the exemptions provided by Section 280 of the Migration Act 1958 (Cth), which permits the provision of factual information about the provisions of the Migration Act and publicly available criteria published by the Department of Home Affairs. Our tools map user-inputted data against published DHA Schedule 6D criteria, Fair Work Commission award rates, and other official government publications — they do not recommend visa pathways, predict application outcomes, or provide advice specific to your immigration situation. Providing immigration assistance without RMA registration carries civil and criminal penalties under Australian law. For immigration assistance, consult a Registered Migration Agent registered with MARA at mara.gov.au.

4. Not legal advice

Nothing on FairLanding constitutes legal advice. Our wage audit tool displays published Fair Work Commission minimum rates and calculates potential shortfalls based on the information you provide — it does not constitute a legal opinion on your employment situation and should not be relied upon as such. The calculations are estimates based on the information you enter and may not account for all applicable allowances, enterprise agreements, or individual circumstances. For legal advice regarding your specific employment situation, consult a qualified employment lawyer or contact the Fair Work Ombudsman (13 13 94, free and anonymous).

5. Accuracy of information

We source all Award rate data from official Fair Work Commission publications and update rates annually following each minimum wage determination (effective 1 July each year). All data is verified against official government sources before publication. However, laws, Award rates, visa points thresholds, and immigration requirements change. You should always verify critical information at official sources: fairwork.gov.au, immi.homeaffairs.gov.au, and legislation.gov.au. FairLanding is not liable for decisions made based on information from this platform. We display the date rates were last verified on all audit results.

6. Accounts

You must be 13 years of age or over to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@fairlanding.com.au if you suspect unauthorised access to your account. You must not share your account with others, use another person’s account, or use FairLanding for any unlawful purpose. We reserve the right to suspend or terminate accounts that violate these terms.

7. Purchases and what you receive

The Report ($39.99 AUD, one-time) is a digital information product delivered immediately upon payment. It includes: a personalised wage audit report in PDF format based on the data you enter, a penalty rate analysis (where shift data is provided), a superannuation shortfall calculation, a 6-year back-pay projection table, and a Fair Work Ombudsman complaint letter template for your reference. You may request one free correction to non-core details (e.g. employer name) within 24 hours of purchase; your award, pay rate, hours, and employment type cannot be changed under a correction. Pro Monthly ($24.99 AUD/month) provides ongoing access to all Report features plus unlimited audit history, Income & Pay Tracker, PR Pathway Dashboard, SkillSelect alerts, and annual re-audit emails. Pro Annual ($199.99 AUD/year) provides the same features as Pro Monthly at an annual billing discount (saving approximately 33% versus monthly). Enterprise pricing is available for universities, migration agencies, and community organisations — contact us at hello@fairlanding.com.au for a quote. All prices are in Australian dollars and include GST where applicable.

8. Subscriptions and cancellation

Subscriptions (Pro Monthly, Pro Annual) renew automatically at the end of each billing period using the payment method on file. You may cancel your subscription at any time from your account dashboard or by emailing hello@fairlanding.com.au. Cancellation takes effect at the end of the current billing period — you retain access to Pro features until that date and will not be charged again. We do not provide partial refunds for unused portions of subscription periods except as required under Australian Consumer Law. You will receive an email reminder before each annual subscription renewal. Price changes to Pro Monthly will be communicated by email at least 30 days before they apply to your subscription.

9. Refund policy

The Report is a digital information product that is delivered immediately and fully upon purchase. By completing your purchase, you acknowledge that: (a) the Report content is immediately accessible and has been delivered in full; (b) you have reviewed the free wage audit result (including the underpayment verdict) before purchasing; (c) you understand the Report provides detailed figures, a 6-year back-pay projection, and a complaint letter template based on the data you entered. Given the immediate digital delivery and the fact that the free tool provides a preview of findings before purchase, the Report is generally non-refundable once accessed. We will consider refund requests only where: the Report failed to generate or download due to a technical fault on our side, or the Report contained a material calculation error caused by a platform error (not user input error). Refund requests must be submitted to hello@fairlanding.com.au within 7 days of purchase with a description of the issue. For Pro Annual subscriptions, a refund may be requested within 7 days of purchase if you have not made significant use of the service — see our Refund Policy at fairlanding.com.au/refund-policy for full details. Nothing in this clause limits your rights under the Australian Consumer Law (Competition and Consumer Act 2010, Schedule 2) where a statutory guarantee applies.

10. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have services remedied if they are not of acceptable quality and the failure does not amount to a major failure. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded, restricted, or modified under the ACL.

11. Intellectual property

All content, tools, code, design, and branding on FairLanding are owned by or licensed to FairLanding and protected under Australian copyright law (Copyright Act 1968 (Cth)). You may not copy, reproduce, distribute, modify, or create derivative works from any part of this platform without prior written permission. You may download and use your own PDF audit report for personal use, including lodging a Fair Work complaint. Government data reproduced on this platform (including Fair Work Commission Award rates and Department of Home Affairs points criteria) is sourced from official publications and is used under applicable open government licence terms.

12. Prohibited use

You must not use FairLanding to: provide immigration assistance to others for a fee or reward without RMA registration under the Migration Act 1958; systematically scrape, harvest, or extract data from the platform; attempt to reverse-engineer, decompile, or access the platform’s source code; use the platform for any purpose that is unlawful under Australian law; upload or transmit any malicious code, spam, or harmful content; impersonate any person or entity; or circumvent any access controls or security measures.

13. Limitation of liability

To the maximum extent permitted by the Australian Consumer Law and other applicable law, FairLanding’s total aggregate liability to you for any claim arising from your use of the platform is limited to the total amount you paid to FairLanding in the 12 months immediately preceding the event giving rise to the claim. FairLanding is not liable for any indirect, special, consequential, incidental, or punitive loss or damage, including loss of profits, loss of data, or loss of opportunity, even if FairLanding has been advised of the possibility of such loss.

14. Governing law and disputes

These terms are governed by the laws of New South Wales, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of New South Wales. In the event of a dispute, the parties agree to first attempt to resolve the matter by good-faith negotiation for 30 days before commencing legal proceedings.

15. Changes to terms

We may update these terms from time to time. We will notify registered users by email at least 14 days before material changes take effect. The current version will always be published at fairlanding.com.au/terms. Continued use of FairLanding after the effective date of changes constitutes acceptance of the updated terms.

Questions about these terms? Email hello@fairlanding.com.au